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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Sensing Interruptibility in the Office: A Field Study on the Use of Biometric and Computer Interaction Sensors
Organization Unit
Authors
  • Manuela Züger
  • Sebastian Müller
  • André Meyer
  • Thomas Fritz
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Event Title CHI 2018
Event Type conference
Event Location Montreal
Event Start Date April 21 - 2018
Event End Date April 26 - 2018
Place of Publication Montreal, QC, Canada
Publisher s.n.
Abstract Text Knowledge workers experience many interruptions during their work day. Especially when they happen at inopportune moments, interruptions can incur high costs, cause time loss and frustration. Knowing a person's interruptibility allows optimizing the timing of interruptions and minimize disruption. Recent advances in technology provide the opportunity to collect a wide variety of data on knowledge workers to predict interruptibility. While prior work predominantly examined interruptibility based on a single data type and in short lab studies, we conducted a two-week field study with 13 professional software developers to investigate a variety of computer interaction, heart-, sleep-, and physical activity-related data. Our analysis shows that computer interaction data is more accurate in predicting interruptibility at the computer than biometric data (74.8% vs. 68.3% accuracy), and that combining both yields the best results (75.7% accuracy). We discuss our findings and their practical applicability also in light of collected qualitative data.
Digital Object Identifier 10.1145/3173574.3174165
Other Identification Number merlin-id:16315
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