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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Design Recommendations for Self-Monitoring in the Workplace: Studies in Software Development
Organization Unit
  • André Meyer
  • Gail C Murphy
  • Thomas Zimmermann
  • Thomas Fritz
Item Subtype Original Work
Refereed Yes
Status Published in final form
  • English
Journal Title PACM on Human-Computer Interaction
Publisher Association for Computing Machinery
Geographical Reach international
ISSN 2573-0142
Volume 1
Number CSCW
Page Range 1 - 24
Date 2017
Abstract Text One way to improve the productivity of knowledge workers is to increase their self-awareness about productivity at work through self-monitoring. Yet, little is known about expectations of, the experience with, and the impact of self-monitoring in the workplace. To address this gap, we studied software developers, as one community of knowledge workers. We used an iterative, user-feedback-driven development approach (N=20) and a survey (N=413) to infer design elements for workplace self-monitoring, which we then implemented as a technology probe called WorkAnalytics. We field-tested these design elements during a three-week study with software development professionals (N=43). Based on the results of the field study, we present design recommendations for self-monitoring in the workplace, such as using experience sampling to increase the awareness about work and to create richer insights, the need for a large variety of different metrics to retrospect about work, and that actionable insights, enriched with benchmarking data from co-workers, are likely needed to foster productive behavior change and improve collaboration at work. Our work can serve as a starting point for researchers and practitioners to build self-monitoring tools for the workplace.
Digital Object Identifier 10.1145/3134714
Other Identification Number merlin-id:15499
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Additional Information Arbeitstitel : Retrospecting on Work and Productivity A Study on Self-Monitoring Software Developers' Work