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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Creating, Reinterpreting, Combining, Cuing – Paper Practices on the Shopfloor
Organization Unit
  • Peter Heinrich
  • Alexander Richter
  • Lars Rune Christensen
  • Gerhard Schwabe
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
  • English
Event Title ACM Group 2018
Event Type conference
Event Location Sanibel Island
Event Start Date January 7 - 2018
Event End Date January 10 - 2018
Place of Publication Sanibel Island
Abstract Text Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today’s digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.
Digital Object Identifier 10.1145/3148330.3148341
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