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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Value co-creation in the digital factory – The empowered role of shop floor workers
Organization Unit
  • Shahper Richter
  • Matthias Trier
  • Alexander Richter
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
  • English
Event Title Australasian Conference on Information Systems 2017
Event Type conference
Event Location Hobart
Event Start Date December 4 - 2017
Event End Date December 6 - 2017
Place of Publication Hobart
Publisher s.n.
Abstract Text The current wave of digitalization has important implications for manufacturing companies. In this article, we suggest applying the theoretical lens of value co-creation as a comprehensive approach to explore the potential of digitalization trends. We use it to identify the potential of better integrating shop floor workers in the shaping of digital solutions and managerial actions. Insights from two case examples show how improved consideration of cognitive needs and the provision of opportunities for social connection to a community of workers makes them feel more valued, confident, empowered and integrated. This can balance other forms of frustrations and negative emotions, leading to a better perception of the overall relationship experience at the shop floor.
Other Identification Number merlin-id:15467
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