@article{publication-9569, author={Hancock, John and Huber, Paul and Koch Medina, Pablo}, doi={10.1111/1098-1616.00001}, issn={1098-1616}, journal={Risk management and insurance review}, number=2, pages={1-9}, publisher={Wiley-Blackwell Publishing, Inc.}, title={Value creation in the insurance industry}, volume=4, year=2001, }