@mastersthesis{publication-7154,
	author={Lustenberger, Petra},
	editor={Schwabe, Gerhard and L{\"o}ber, Andreas},
	faculty={Faculty of Economics, Business Administration and Information Technology},
	institution={University of Zurich},
	pages=179,
	title={Telefonkonferenz oder Chat: wann ist welches Medium besser?},
	year=2007,
}