@inbook{publication-715,
	address={Cheltenham},
	author={Filippini, M and Koller, M and Trinkner, U},
	booktitle={Heightening competition in the postal and delivery sector},
	editor={Crew, M A and Kleindorfer, P R},
	isbn={978-1-8484-4698-4},
	month={JAN},
	pages={149-160},
	publisher={Edward Elgar},
	series={Advances in regulatory economics},
	title={Economies of scale and scope and opening hours in post offices and agencies},
	year=2010,
}