@phdthesis{publication-6989,
	author={Mauchle, Stefan},
	editor={Geiger, Hans and Volkart, Ruedi},
	faculty={Faculty of Economics, Business Administration and Information Technology},
	institution={University of Zurich},
	isbn={978-3-258-07739-0},
	pages=211,
	title={Business Process Outsourcing und Transaktionsbank},
	year=2011,
}