@mastersthesis{publication-2884,
	author={Oetterli, Marco},
	editor={Voigt, Benjamin and Schwabe, Gerhard},
	faculty={Faculty of Economics, Business Administration and Information Technology},
	institution={University of Zurich},
	title={Workflow-Implementation f{\"u}r Wissensmanagement-Methoden im Outsourcing},
	year=2007,
}