@bachelorsthesis{publication-21631,
	author={Browne, Jason},
	editor={Bucher, Andreas and Schwabe, Gerhard},
	faculty={Faculty of Business, Economics and Informatics},
	institution={University of Zurich},
	title={Design of the Collaborative Conversational Agent Heinzelm{\"a}nnli; Specifying and Managing Requirements to Meet the Stakeholders` Desires and Needs},
	year=2021,
}