@bachelorsthesis{publication-20569,
	author={Waltert, Gian},
	editor={Schwabe, Gerhard and St{\"a}helin, Dario Luca and Dolata, Mateusz},
	faculty={Faculty of Business, Economics and Informatics},
	institution={University of Zurich},
	title={The Influence of Information Technology on Financial Services: A Qualitative Study on Practices in Mortgage Advisory Sessions},
	year=2020,
}