@inbook{publication-17980,
	address={Bern},
	author={Menges, Jochen and Ebersbach, Lydia and Welling, Christian},
	booktitle={Erfolgsfaktor Emotionales Kapital},
	editor={Menges, Jochen and Ebersbach, Lydia and Welling, Christian},
	isbn={978-3-258-07422-1},
	pages={13-20},
	publisher={Haupt},
	title={Emotionales Kapital: Einf{\"u}hrung und {\"U}berblick},
	year=2008,
}