@inproceedings{publication-17218, author={Dolata, Mateusz and Kilic, Mehmet and Schwabe, Gerhard}, booktitle={52nd Hawaii International Conference on System Sciences (HICSS 2019) Maui}, doi={10.24251/HICSS.2019.014}, isbn={978-0-9981331-2-6}, month={JAN}, pages={105-114}, publisher={HICSS}, title={When a computer speaks institutional talk: Exploring challenges and potentials of virtual assistants in face-to-face advisory services}, year=2019, }