@article{publication-14986, author={Dolata, Mateusz and Schwabe, Gerhard}, doi={10.1007/s10606-017-9279-8}, issn={1573-7551}, journal={Computer Supported Cooperative Work}, number={4-6}, pages={769-805}, publisher={Springer}, title={Paper practices in institutional talk: how financial advisors impress their clients}, volume=26, year=2017, }