@mastersthesis{publication-11153,
	author={Menti, Ursina},
	editor={Birchler, Urs and Hegglin, René},
	faculty={Faculty of Economics, Business Administration and Information Technology},
	institution={University of Zurich},
	pages=76,
	title={Wichtige Faktoren f{\"u}r Bankkunden bei der Wahl einer (Haupt-)Bank},
	year=2012,
}