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Contribution Details
| Type | Book Chapter |
| Scope | Discipline-based scholarship |
| Title | From Operational Risk to Operational Excellence |
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| Item Subtype | Original Work |
| Refereed | Yes |
| Status | Published in final form |
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| Booktitle | Advances in operational risk management : firm-wide issues for financial institutions |
| ISBN | 9781904339168 |
| Number | 2 |
| Place of Publication | London |
| Publisher | RISK Publications |
| Page Range | 239 - 252 |
| Date | 2003 |
| Other Identification Number | merlin-id:8826 |
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