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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Supporting voice content sharing among underprivileged people in urban India
Organization Unit
Authors
  • Johannes Christian Remy
  • Sheetal K Agarwal
  • Arun Kumar
  • Saurabh Srivastava
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
ISBN 978-3-642-40497-9
ISSN 0302-9743
Page Range 489 - 506
Event Title INTERACT 2013
Event Type conference
Event Location Cape Town, South Africa
Event Start Date September 2 - 2013
Event End Date September 6 - 2013
Series Name Lecture Notes in Computer Science
Number 8120
Publisher Springer
Abstract Text Recent advances in voice-based telecom information systems enable underprivileged and low-literacy users to access and offer online services without expensive devices or specialized technical knowledge. We propose SRLs (speech resource locators), a mechanism that facilitates the creation, access, and sharing of online voice content. To test the interaction with SRLs, we developed a proof-of-concept application that allows for simple sharing of voice content. We subsequently created a smartphone application for the same service that provided a graphical user interface to the online voice application. Our findings show that literate underprivileged people were able to share online voice content on feature phones and smart phones whereas in low-literacy people were unable to access shared content over feature phones but able to do so on smart phones. We conclude by highlighting opportunities and challenges for the design of voice-based applications that support information sharing.
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Digital Object Identifier 10.1007/978-3-642-40498-6_38
Other Identification Number merlin-id:8107
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