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Contribution Details

Type Working Paper
Scope Discipline-based scholarship
Title Preferences, confusion and competition
Organization Unit
Authors
  • Andreas Hefti
  • Shuo Liu
  • Armin Schmutzler
Language
  • English
Institution University of Zurich
Series Name Working paper series / Department of Economics
Number 344
ISSN 1664-705X
Number of Pages 73
Date 2020
Abstract Text Do firms seek to make the market transparent,or do they confuse the consumers in their product perceptions? We show that the answer to this question depends decisively on preference heterogeneity. Contrary to the well-studied case of homogeneous goods, confusion is not necessarily an equilibrium in markets with differentiated goods. In particular, if the taste distribution is polarized, so that indifferent consumers are relatively rare, firms strive to fully educate consumers. By contrast, if the taste distribution features a concentration of indecisive consumers, confusion becomes part of the equilibrium strategies. The adverse welfare consequences of confusion can be more severe than with homogeneous goods, as consumers may not only pay higher prices, but also choose a dominated option, or inefficiently refrain from buying. Qualitatively similar insights obtain for political contests, in which candidates compete for voters with heterogeneous preferences.
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Official URL https://www.econ.uzh.ch/en/research/workingpapers.html?paper-id=1023
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Other Identification Number merlin-id:19468
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Keywords Obfuscation, consumerconfusion, differentiated products, price competition, polarized/indecisive preferences, political competition, Preiswettbewerb, Präferenzordnung, Produktdifferenzierung, Wahlverhalten