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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Buyers of ‘lemons’: How can a blockchain platform address buyers’ needs in the market for ‘lemons’?
Organization Unit
Authors
  • Liudmila Zavolokina
  • Gianluca Miscione
  • Gerhard Schwabe
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title Electronic Markets
Publisher Springer
Geographical Reach international
ISSN 1019-6781
Volume 30
Number 2
Page Range 227 - 239
Date 2020
Abstract Text The second-hand automotive market is one with the least trust from consumers. Customers on the second-hand car market suffer from such problems as the car being in worse condition than initially indicated, accident damage that is not disclosed, fraud, etc. Akerlof, described the market for used cars as an example of the problem of information asymmetries and resulting quality uncertainty. In order to cope with quality uncertainties, used car buyers actively engage themselves in information seeking. Blockchain technology promises to automatize the tracking of cars through their lifecycles and provide reliable information at any point in time it is needed. In our study, we investigate the problems car buyers face during information seeking and propose requirements for the design of a blockchain-based system to address these.
Free access at DOI
Digital Object Identifier 10.1007/s12525-019-00380-9
Other Identification Number merlin-id:18861
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