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Contribution Details

Type Working Paper
Scope Discipline-based scholarship
Title Honesty in the digital age
Organization Unit
Authors
  • Alain Cohn
  • Tobias Gesche
  • Michel Maréchal
Language
  • English
Institution University of Zurich
Series Name Working paper series / Department of Economics
Number 280
ISSN 1664-7041
Number of Pages 25
Date 2018
Abstract Text Modern communication technologies enable efficient exchange of information, but often sacrifice direct human interaction inherent in more traditional forms of communication. This raises the question of whether the lack of personal interaction induces individuals to exploit informational asymmetries. We conducted two experiments with 866 subjects to examine how human versus machine interaction influences cheating for financial gain. We find that individuals cheat significantly more when they interact with a machine rather than a person, regardless of whether the machine is equipped with human features. When interacting with a human, individuals are particularly reluctant to report unlikely favorable outcomes, which is consistent with social image concerns. The second experiment shows that dishonest individuals prefer to interact with a machine when facing an opportunity to cheat. Our results suggest that human interaction is key to mitigating dishonest behavior and that self-selection into communication channels can be used to screen for dishonest people.
Official URL http://www.econ.uzh.ch/static/wp/econwp280.pdf
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Keywords Cheating, honesty, private information, communication, digitization, lying costs, Ehrlichkeit, Asymmetrische Information, Betrug, Digitalisierung, Interaktion, Experiment
Additional Information Auch publiziert als CESifo Working Paper No. 6996