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Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Electronic data safes as an infrastructure for transformational government? A case study
Organization Unit
Authors
  • Joachim Pfister
  • Gerhard Schwabe
Editors
  • Efthimios Tambouris
  • Marijn Janssen
  • Hans Jochen Scholl
  • Maria A Wimmer
  • Konstantinos Tarabanis
  • Mila Gascó
  • Bram Klievink
  • Ida Lindgren
  • Peter Parycek
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
ISBN 978-3-319-22478-7
ISSN 0302-9743
Page Range 246 - 257
Event Title EGOV ePart 2015
Event Type conference
Event Location Thessaloniki, Greece
Event Start Date August 30 - 2015
Event End Date September 3 - 2015
Series Name Lecture Notes in Computer Science
Number 9248
Place of Publication Berlin, Heidelberg
Publisher Springer
Abstract Text This article introduces and explores the potential of an active electronic data safe (AEDS) serving as an infrastructure to achieve transformational government. An AEDS connects individuals and organizations from the private and the public sector to exchange information items related to business processes following the user-managed access paradigm. To realize the transformational government’s vision of user-centricity, fundamental changes in the service provision and collaboration of public and private sector organizations are needed. Findings of a user study with a prototype of an AEDS are used to identify four barriers for the adoption of an AEDS in the light of transformational government: (1.) offering citizens unfamiliar services having the character of experience-goods; (2.) failing to fulfill common service expectations of the customers; (3.) failing to establish contextual integrity for data sharing, and, (4.) failing to establish and run an AEDS as a multi-sided platform providing an attractive business model.
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Digital Object Identifier 10.1007/978-3-319-22479-4_19
Other Identification Number merlin-id:12061
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Additional Information The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-22479-4_19